The problem with customer onboardings.
Am I the only one?
Updated
•1 min read
G
CTO of Allocations.com, a finance SaaS Miami-based, I am running a YouTube channel: @codewithguillaume. With 15 years of exp. as a freelancer, consultant, and Lead Developer, I have led dozens of engineering teams across Paris, London, and Berlin. I am father of 2 and I live in Dubai.
As a freelancer, clients often ask me to integrate customer onboardings.
And their problems are always the same.
Long story short: they complexify what needs to be simplified.
A customer onboarding has to be painless for users, costless for teams.
However it is often source of attrition and waste of resources to develop.
Am I the only one to experience such trouble in start-up teams?
